What should you do in an accident???We hope you may never have to use this information, but unfortunately accidents can happen. Westwood Accident Repair Centre suggest you familiarise yourself with these procedures. Everyone's interest will be best served if all parties are courteous and engage in no controversy at the scene of the accident but leave the entire handling of the claim to the insurer's representatives. Medical Assistance Inspect the vehicle's occupants for any injuries. Call 000 if emergency assistance is required. Notify the police if any personal injury is involved, or where you are required to do so by law. Towing If you need a tow, phone 13 11 76, and a truck will be allocated to you. Despite what the driver says, you have the right to determine where you wish your vehicle to be towed. We suggest your home, workplace or to Westwood Accident Repair Centre. Repairs Call your insurance company as soon as possible to discuss claims procedures. If you are not at fault (i.e. a third party claim) your insurance company will also be able to give you advice regarding your rights and their procedures in general. To arrange a quote and estimate on your vehicle, contact Westwood's quoting service on 03 9449 5944. We can organise the quote and arrange a time to book the vehicle in for repairs. Westwood Accident Repair Centre can assist you with all your insurance claim needs. We know the system and can arrange prompt assessment, authorisation and repairs to your vehicle. That coupled with our commitment to customer satisfaction and the highest repair standards makes us the right people to repair your vehicle. Accident Details It's easy to be confused and upset at the scene of an accident, so try to remain calm. It is important to obtain the following details in relation to all vehicles involved. Our downloadable form can assist you in taking down the necessary details of the accident: Click Here |